Description
In this presentation, you will learn how to be a versatile communicator and message with your clients more effectively. Successful and meaningful relationships are possible when we can identify and empathize with different modes of communication. You will learn how to identify your own individual communication style and determine how you are wired. Also, you will be able to assess the characteristics of your client’s and team members’ communication styles and pivot to relate more effectively with them.
About the Speaker:
Phyllis Harbinger, FASID, NCIDQ, CID, is a Professional Interior Designer, Strategy Coach, Author, Speaker, and Educator. She has successfully run her award-winning firm, Design Concepts/Interiors, LLC, (DCI Studio) which services both commercial and residential clients worldwide since 1993.
She is NCIDQ certified, NYS Certified and a Fellow and Professional Member of the American Society of Interior Designers, serving as President of the ASID NY Metro Chapter in 2014-15 and in leadership roles on the National level as the Chair of the ASID Chapter Support Team from 2016-17 and two task force committees since 2018. She has also been a member of the Decorators Club since 2012. Phyllis is a mentor and a tenured Adjunct Assistant Professor of Interior Design at the Fashion Institute of Technology (FIT), her Alma Mater, where she has been teaching Design Studio and Professional Practice for twenty-five years, and is now teaching a Distance Learning Residential Design Studio at the New York School of Interior Design. In 2014, Harbinger embarked on an editorial journey with Wiley Publishing and launched an exciting book The Interior Design Productivity Toolbox, which streamlines the processes and systems for Interior Designers, Students and the Design/Build community. The book is now available on Amazon.com, Wiley.com and Barnes & Noble bookstores as well!
As a direct result of the success of the book, Phyllis launched her business strategy and coaching business, to further her work with Designers, Architects and the Design/Build Community, providing a unique set of tools with which her clients can grow and manage their roles in the corporate world or as principals of their own firms. Email her team with questions, concerns or to discuss service offerings and packages at info@phyllisharbinger.com
Phyllis has been a guest host of The Chaise Lounge and the Student Lounge, critically acclaimed and globally recognized podcasts serving the design community. She can be heard discussing a wide range of topics from Branding to best business practices to resume and portfolio tips with the founder and owner, Nick May and Trish Elliot.
In addition to her service to residential clients, Ms. Harbinger is also available for speaking engagements and on a wide variety of topics and has presented globally to architectural and design firms, design business conferences and associations. Her offerings include IDCEC approved CEU presentations: Toxic Clients and Representing Your Brand, Communicating with Clients, Contracts and Fees, and Getting Organized and Streamlining Your Work Flow, her signature talk based on the teachings in her book.