Title: 3C Design: Tools for Designing Connected, Collaborative, and Creative Workplaces
Research Team: So-Yeon Yoon, ASID, Ph.D.; Alan Hedge, Ph.D.; Sheila Danko, MFA; Lily Shi
Under a new landscape of inherently global, digital, fast-paced, and competitive business environments, organizations are increasingly seeing the importance of the physical environment in driving performance as employees are the key engine that keeps organizations growing and innovating. To develop guidelines that ensure successful workplace development, the Connected, Collaborative, and Creative (3C) workplace design assesses levels of connectedness (environmental factors), collaboration (behavioral/perceived interaction) and workplace creativity (performance) facilitated by the workplace using strategic self-reports and advanced sociometers. This study includes the development of the 3C design research framework with an expert and up-to-date knowledge base, and its guidance in a series of case studies with diverse scenarios (e.g., all-day/multi-day charrettes, a large open office for college library technical support groups, ASID headquarters) that focus on employee experience of the workplace and attitude toward the organization in relation to 3C.